Categories:
MY ACCOUNT
PAYMENT
If you place an order with us and you decide that you do not want it after all, please let us know and as long as the order has not been shipped, we will cancel the order immediately. If you have made payment and the order has already been dispatched we can still cancel the order for you and you will be refunded in full when we receive the unopened package back to our returns address.
Unfortunately if you have opened the package we will not be able to accept your returns and we will not be able to issue a refund.
Categories:
MY ACCOUNT
SHIPPING & DELIVERY
We send every order with a Royal Mail tracking code. Please check your confirmation email from us which will contain your tracking code and a link to where you can track it.
If after 7 working days your order has not arrived please contact our customer support team.